Responsible Travel

Adventure Loop Asia Touring of the responsible way,  we do all we can to mitigate the negative aspects of tourism and maximize the positive aspects on the environment as well on the local population. In an effort to reduce the carbon emissions caused by air travel, our travel routes within Cambodia are planned to have as little air travel as possible. We have the utmost respect for local customs and traditions, and we provide you with all the information you need to make your trip safe, comfortable and enjoyable. You will visit the most interesting venues, while learning about local history and the people that live there. You can have an entertaining and informative trip, and enjoy the hospitality of Cambodia, and at the same time give support to the local community. We urge visitors to buy locally made products and to patronize local businesses (restaurants and shops) which will create more employment. Because of the tragic past histories of several Cambodia countries, poverty is still prevalent, and we support NGOs dedicated to improving conditions in the community. In order to provide a small amount of assistance to such organizations, 5% from each booking contribute to the charity organization providing education to poor children, and developing local communities.
 

  • The head is the highest part of the body, and one should avoid touching people on the head.
  • The feet are the lowest part of the body, and you should not put your feet up on furniture or other objects. You should not gesture with the feet, or point at people or objects with the feet. This is especially true in Thailand, where you should not even point your feet in the direction of a picture of a member of the royal family.
  • Local people, especially women, will often crouch slightly when passing in front of someone. It is polite to slightly crouch or give a slight head-bob when walking in front of a person who is sitting down.
  • Do not step over someone who is sitting on the floor.
  • Public displays of affection (kissing & hugging) are frowned upon. Please wait until you get back to your hotel room.
  • Hello is in general said with a smile and – especially in Thailand – with a wai (join hands in front of the face). To shake hands is usually not very common. The welcome kiss (ordinary in Latin countries) is completely inappropriate.
  • Confrontations in Asian cultures are to be avoided. Try to remain calm, and do not raise your voice. Losing ones cool is to lose face.
  • Polite greetings are usually accompanied by a wai (palms together in front of ones face with a slight bow), especially in Thailand. They may shake hands as well. However, hugging and kissing the air beside the face, common in western culture, is not done.
  • In Asian culture it is not considered impolite to stare at someone, and it is not uncommon for local people to give non-Asians a long slack-jawed stare.
  • Be respectful when entering a temple just as you would when entering any house of worship.
  • Religious objects such as statues of Buddha, offerings, altars, etc. may not be touched or moved.
  • Shoes and hats must be removed before entering a temple, with the shoes being left outside
  • Shirts must be worn inside temples, and ones shoulders should be covered.
  • One should not sit in a temple with the feet pointed toward a Buddhist statue. It is customary to sit facing the statue with the legs folded under you.
  • You should not touch monks or their robes.
  • Please do not bother monks during times of prayer. Always be respectful when taking photos of monks, especially during the morning alms procession.
  • If a monk agrees to pose for a picture with you, please pose respectfully (ex. do not put your arm around the monk).
Most of what one should do and should not do are common sense, and are the same for visitors to any country. However, there are those customs peculiar to Cambodia.
  1. The use of illegal drugs is strictly prohibited
  2. Do not patronize prostitutes
  3. Rude or inappropriate behavior toward local people or other members of the tour is not allowed Any member of the group exhibiting any of the behaviors described above may be ask to discussed of what should change by our ground operator.
Even today Angkor Wat and other temple sites are regarded as places of worship, and the following practices need to be observed:
  • When visiting Angkor Wat, please wear appropriate clothing as with other temples.
  • Shoes are appropriate footwear, but flip-flops and slippers are not. Sturdy sandals and open-toed shoes with heel straps may be worn. This is not only out of respect, but also because a lot of walking and some climbing is involved in visiting many temple sites.
  •  Do not climb on, sit on, or lean against any Buddhist statue.
  • Be respectful of others when taking photographs, and always ask before taking photos of other tourists or local people.
  • As stated above, always ask local people before photographing them. 
  • Even when photographing children, ask beforehand.
  • It is recommended that you not buy from children selling on the streets on the theory that this encourages them to be on the street, and they wont go to school. However, they are bringing income to their families, and they are learning about entrepreneurship. Use your own judgment regarding this. But it is advised not to give money to begging children, especially those carrying babies. There will always be an adult handler nearby waiting to take the money.
  • You may bring toys for children at an orphanage or school, however please do not bring battery operated toys, or toy guns or other toy weapons.
  • It is strongly advised to not buy any artifacts. Many archeological sites have been looted, thus robbing countries of their history and cultural heritage. It is illegal to buy and export cultural artifacts without a license. Plus, fake artifacts abound, and it is almost impossible for non-expert to tell the difference.
  • It is recommended that you do buy new handicrafts produced by local organizations supporting local crafts people.
  • It is also illegal to purchase any wildlife products from endangered species. After habitat destruction, the illegal trade in wildlife is the second largest threat to species extinction.
  • When shopping in local markets and small shops, bargaining is the norm. However small shopkeepers make their living in these shops, so please bargain only if you really think the price is too high.
  • As much as possible, try local food. You never know what you may like. Also try fresh fruit from the local market.
  • In Cambodia people dress rather conservatively. Men usually wear long pants and long sleeved shirts, and women do not usually wear low-cut or revealing clothing.
  • Visitors are not necessarily expected to dress like local people, but common sense and a respect for local custom should guide you in how you dress.
  • There are no nude beaches in Cambodia, and being nude or topless in public at the beach or pool is not done.
  • It is customary to remove ones shoes when going into some ones house. Also some guesthouses require guests to leave their shoes at the entrance. If you are ever unsure if you need to remove your shoes, ask someone, or look for other shoes left at the entrance.
  • We all want to have a clean environment. However, local people often seem oblivious to the pollution around them. But you can set an example by not throwing your trash around. It may not always be possible to find a trash can, so keep your trash with you until you can dispose of it properly.
  • Plastic bags are a major cause of pollution. When shopping, put your purchases in your bag or backpack so you do not have to take plastic bags. If you do take plastic bags, try to reuse them.
  • To make your trip more enjoyable, as well as informative, you should try to know as much as you can about the countries you will visit. Knowing about local culture. Tradition and history, as well knowing about the places you will see, will make your trip that much more satisfying.
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Booking Condition

The booking of Adventgure Trip and other tours with Adventures Loop Asia Travel is confirmed within 48 hours upon receiving confirmation to join the tour from our customers. The booking confirmation includes all the reservations: hotels, airline and boat tickets and other items in the tours.

Upon receiving booking confirmation, we require a 30% deposit in order to guarantee the booking. The rest of the payment will be paid at least 2 weeks before the tour date.

  1. We also accept payment by Visa or Master card and 3% bank fee is applied.
  2. Payment by bank transfer. Below is our bank details and the bank fee for sending payment has to be covered on your own and Cambodia Cycling covers the bank fee to receive its payment.

At Adventure Loop Asia Travel for the payment guaranteed and confidential, there are two methods to pay your booking and all are secured.

WE ACCEPT THE CREDIT CARD ONLINE PAYMENT

Please Download our payment form below

Please send us a email >> goto@adventureloopasia.com after you completed the credit card authorization form

Payment by Bank Transfer Detail Of Information
Cancellation Policy

In rare case, if we, Adventure Loop Asia, cancel the tour, 100% of the deposit and payment will be refunded. If you, the client, cancel the reservation, below cancellation fee is applied:

30-40 days before tour startscharge 30% per person
20-29 days before tour startscharge 50% per person
10-19 days before tour startscharge 75% per person
0-9 days before tour starscharge 100% per person
Cancellation Policy

Clients who join our trips have to go through below our liabilities and will be asked to sign the form of understanding our liabilities upon arrival.

We are not responsible for any baggage or property lost during the tour with us. We advise that, do not wear jewels while walking or cycling on the street. Keep your camera in your backpack. Do not hold it while cycling.

ADVENTURE LOOP ASIA do not held responsible for any accident, injury or dead during trip conduction with us. Clients who joins the trip with us, understand that they are willing to join the trip by themselves and at their own risk. We will brief the safety and the road condition before tour start. Ensure to follow our guideline, be ware of the hazard. It is safe now to do trekking in Cambodia following our outlined itinerary and our trekking guide.

If you, the client refuse to wear the helmet provided by ADVENTURE LOOP, you will be responsible for any head injury. We ensure the bikes are in good condition, have reliable brakes. We provide all spare parts including puncture repair kits and our guide are trained with mechanic. We try to take quiet road, routes free of cars, where possible. If it is necessary to ride a bike on a busy road make sure to be careful to avoid accident and being hit by cars: go slowly, look carefully before turning or crossing roads and stick well into the pavement.

We are not responsible for any health care during the tour with us. Client who join the trip with us has to be well being and we recommend the client to purchase travel insurance before their departure dates. Travel insurance should include cover evacuation cost. We recommend good hospitals in Siem Reap and Phnom Penh. We provide first aid kit in the support van and all our guides are trained with first aid.

In the dry season, there might be not enough water in Tonle Sap lake, ADVENTURE LOOP hold the rights to provide land transfer instead of boat. The boat we are using have life-jackets and toilet. The boat also stop half way in a floating village for a short break and restroom. Make sure you wear seat-belt while sitting in a car or van.

Discount & Child Policy
For our repeated customers, we will offer a discount of 5% when first return for tour with us and discount 10% when return for second and more tours with us.

Children above 12 years old are charged as adult price. Children between 8-11 years old will get 25% discount on the tour. Children below 7 years will get 50% discount but will share accommodation with their parents as possible.

Documentation

Make sure all travel documents have been prepared including passport (at least 6 months validity), passport size photos for the visas (please check our FAQs for more information) and flight tickets.   We cannot however be responsible for your documents not in order or mistakes by embassies, sudden changes to regulations, or actions of border officials that are beyond our control. We are able to advise on mandatory health requirements. Take all the necessary medication including malaria tablet, Tama Flue (bird flue tablet), sun cream, sunglasses, cycling gloves and cycling shorts etc.,

Tour Guide & Tour Leader Responsible

For any Adventure Trip we provide local tour guide for a group below 6 people; for group starts from 6 people and above, we provide one  outdoor Mechanic plus a Tour leader. Both tour guide and tour leader are the representatives of the company. Their responsibilities are to make sure the trip is run smoothly and our clients are well looked after in all aspect including the food, snacks, water and drinks, bike mechanic, accommodations. Any complaints about any aspect in the trip, should be broad to the guide’s or tour leader’s attention and with a copy of written notice to ADVENTURE LOOP Director. Our guide or tour leader and Outdoor Mechanic will act immediately to solve any problem occurs during the tour with our backup service within 24 hours from our management team. Sometimes, the guide or tour leader are also assigned to take any photos or films during the tour for ADVENTURE LOOP and our partner to do promotion or marketing purpose. As our clients joining the trip with us, you should allow us to do so without asking for any payment.